Search results for chadwick
Important Lessons….Too Easily Forgotten
When was the last time you wrote a "Thank You Note" to a customer or a supplier? I had my client's team do this for two weeks. Upon my return, I could practically taste their excitement to share their stories and emotions about what happened.
Are The Inmates In Charge….?
After talking with a group of owners, it's my observation that too many commercial print companies operate much like those companies, mediocrity at its best. Read what you can do to change it.
Lead from the Front…By Example…
Production and sales staffs knew for possibly the 1st time in their careers they had a leader who would not wait for the phone to ring. This leader recognized the value of relentless, relevant education for the whole team. Are you that leader?
A Spectacular & Rare Celebration…..!
On May 28th, Panaprint celebrated 50 years in business as a successful Commercial Printer specializing in the production of a wide range of publications, general commercial work, and Wide-Format. Here are my observations on their Value System.
Your Customer’s Value… Far Exceeds What They Buy From You…..!
Committed business development leadership is hard to hide, and it’s also hard to fake. New reps receive too little real education and training. Current Reps receive even less, or none of an ongoing nature. And Buyers know it.