Some organizations recognize that their listening skills are never “too good” and their ability to listen and hear what is said and almost said ”can unlock THE difference” in what develops and happens next. Our capacity and skills at “Listening” can almost always be improved, yet we seldom train for enhancing those skills.

I've had the honor of serving, learning from, and observing company owners in this great industry successfully for 10, 20, 30, 40, and a rare few for 50+ years. I say, "Successfully" partly because their organizations are still here despite The Great Recession, relentless changes in technologies, and radical changes in consumer and business buying...

Your target customers and target prospects are looking to suppliers to assist in cutting their operating costs (read that as moving activities from them to suppliers) and “right-sizing” their business model.

  By Sid Chadwick, Chadwick Consulting, Inc.https://www.linkedin.com/in/sid-chadwick-163a1a12/ “Let fear be a counselor….and not a jailer….”……Anthony Robbins INTRODUCTION: There’s growing evidence coming to my office…. that important phone and email conversations are occurring……..that may….or may not be recognized… for their potential. From a diffe...

During a Biweekly Business Development Director’s Peer Group call, six out of ten members had revenues that are up or holding steady but climbing. These companies have not furloughed any positions as of April 20th. Three of the ten companies had revenues that are dramatically up. 

Who don’t we see, but are significant to our future? I started a list of who’s out there making a difference, but whom I don’t see or have much contact with, and that LIST didn’t stop. As you have time this week and next, is there any reason why you can’t send a personal, heartfelt “Thank You” note to the valuable but invisible people.

Customers are needing to change some things, including (but not limited to) how they attract new business, their communications strategy, and the content of their communication. Customers need someone they are comfortable talking to and someone to “brainstorm” ideas, suggestions, options, and strategies that elevate and improve their company’s curr...

Something’s different……Something’s changed…..what are your people and your customers experiencing and reporting to you that’s different? Are good questions and discussions occurring, being documented and shared for follow-up?

Business is still about personal, mutually beneficial relationships. I see “Online Learning” becoming a more user-friendly, available option. I see company owners and Production management personally more proactive with Major Customers, and senior management more into “measurement” ”reporting” and “accountability”. Read more...

We are being afforded a “Second Chance” to listen to someone who may need to talk to during this period. For us, let an associate know how much we count on them, with their skills, experience, and judgment. Now is the time to tell a Supplier how important they have been and are now that we have the time to slow down and re-establish essential relat...