Who’s Invisible……?

By Sid Chadwick, Chadwick Consulting, Inc.

“You can observe a lot….just by watching..”…..Yogi Berra

INTRODUCTION:

Who we don’t see…..we’re (re)learning…are significant… to our future.

I started a list….of who’s there….but whom I don’t see… or have much contact with….that LIST… just didn’t stop….

• Association No. 2 Executives….those critical support people --- who get things done….and who keep the No. 1 Executive….out of trouble…often.
• My parish’s Office Manager….who keeps our priest, deacon, and vestry – on point.
• My suppliers…who repeatedly delivered…sometimes personally…at night.
• My Buyer’s lead support personnel….who are learning both positions….out of necessity….and one day…predictably….will be recognized to be critical… to our organization.
• My Banker’s key support personnel…..who didn’t leave early….and made the difference for us….more than once….these last few weeks.
• Our courageous neighborhood Senior Living Facility Caretakers….
• My Life Partner….who seems to repeatedly….exceed my expectations…looking back….clearly….angels put us together……
• Our local school’s Coaches…who made sure their senior players looked forward…with confidence…
• Top executives at our local manufacturing organizations…who have quietly supported their employees… and our community….over and over.
• That dusty list of Customers…who have not bought in over two years…but still remember us.
• That New Buyer….who’s struggling to learn each supplier’s systems…without written instructions or guides….or available supervision.
• Our Health-Care Professionals…and First Responders…who with courage and commitment…were there….every shift…..
• My CEO Peer Group’s capacity… to care…. who sent modest but Unforgettable… much needed checks…that most of them didn’t have….without invoices from me…to support my modest…but relentless Practice…..…..(Unprecedented…!)
   

SUMMARY:

As you have time this week…and next week….is there any reason you can’t send a personal, heartfelt  “Thank You” Note….to someone you may not see or talk to ….but who makes THE Difference…in what you and I have to work with…..?

“Ultimately….we are teachers…”…..Wanzie Collins, CEO, Panaprint