Join Debbie as she illustrates how embracing Our Customer's Vision can transform your company culture. Don't miss this insightful article, which includes content and design for your review and use.

Debbie encourages us to embrace new connections and make a much-needed effort to uplift others and ourselves. A previous WIP event was met with encouragement and community building within the print industry.  Debbie acknowledges that life is more about rewriting than writing!   Read more…

Debbie's article will inspire you to unleash your printing business's growth potential by exploring the world of décor printing. From unique wall art to custom furnishings, you'll learn how to elevate your offerings in a market where décor depends on ingenuity, finishing, quality, and consistency.

As promised, Debbie writes about a recent customer loss and how it might have been avoided. She encourages us to align our priorities and treat our customers with commitment, honesty, and continuous communication. No ghosting allowed!

Maintaining strong customer relationships is crucial – but what happens when a loyal and faithful customer calls you out because of lousy quality (OUCH!)? Keep reading to find out how Debbie underscores the need for open and truthful conversations with customers always!

PSPs, learn how Wide-Format printing can increase your sales. In this article, you will gain insights on how to grow your business with Wide-Format printing. Debbie reviews Retail, Architecture, Fabrication, and more to help secure your long-term success.

Debbie has just dropped her last column for 2024 – a must-read! She highlights what it’s truly like in the printing business, yet she still loves it! And she hints at what she’s working on to make her columns even more valuable in 2025.

The printing pool of qualified candidates for employment in our industry has significantly diminished. Many industry experts argue that this situation is largely our responsibility; we have not done enough to prepare for the future by effectively engaging and training younger generations in the world of PRINT. It’s time to shake things up!

If you want your sales force to continually close deals, they need you to motivate and empower them, not micromanage them. To be clear -- individuals drawn to sales hate and they disdain being micromanaged. Learn more.

Did you know UV printing was invented in the early 1970s? At first, it was only used for printing barcodes and packaging labels, as the equipment was less extensive than it is today. But then along came UV light-curing gel nail polish, and the UV printing industry changed. Learn about UV printing benefits and applications that are making printers m...