Sales play a key role in building loyalty and trust between the customer and your business. So, why is it almost impossible to hire sales reps for the printing industry? Read more….

What were you thinking?  Did you believe no one would know.  Employees are your greatest asset…maybe now is the time to make it right.

Over the past several decades, traditional and technical schools closed down their "print shops" - representing a declining source of skilled employees for our industry. The new information resource is a "Game Changer" for our industry.

Tom Pham, a University of Houston Digital Media student, developed an infographic for a multimedia agency's investors. Tom wonders about adding the agency's printing, live streaming, mobile app, and video game services to the graphic. Share your opinion about print on his LinkedIn post.

I was asked this question, "Sid, do we know what courses at our Graphic Communications Universities are available online for our employees to take?" I hesitated for a few seconds, recognizing his strategic question's implications.

Is your wide-format department struggling from the inside-out? It is detrimental to the success of the department and the entire company to have the correct person ‘in-charge.’ Hire a Talented Wide-Format Production Manager and enjoy the awesome results! Aren’t you tired of the ‘woulda, coulda, shoulda?’ Read More...

A C-level cyber series for print-based executives. This segment discusses steps to protect your company. Vulnerabilities in your cherished network client connections via APIs are also highlighted. With expensive hacks reported daily, it is time to make this a top priority.

Why don't more organizations ask an experienced research firm to conduct a dynamic customer survey for a better future? My private thoughts include that "insightful, dynamic results" would require thinking, changed priorities, accountability, and follow-up "requiring change".

Mentoring is a legacy that can’t be measured. So, we should be willing to touch as many people as possible to help build and take part in their future success. Let’s review a few mentoring qualities!

Facing lower revenues and rising costs, my client's treasured customer is now opening their account to "market bidding." How do you "get out in front of a bidding war" to avoid inherent risks and potential losses?