Search results for chadwick
Are We In Business….To Improve Our Customers’ Economic Wellbeing…?
If you aren’t following and supporting these issues, this focus for growing customers’ business in order to grow your company’s performance, how’s that working for you? If we aren’t as a business…as a great industry….improving our Customer’s economic...
Lack of Review…Not Asking Important Questions...Not Facing… Facts…Issues….Leads to ….Lost Performance….and Future
Too seldom are we asking, “Why are we here, where are we going and do our actions support our answers? Why aren’t we willing to “put on the table”…. what we are doing or neglecting that should not occur? The answer includes, “Then we’ll know more of...
For Experienced, Highly Skilled Employees, and New, Additional Business...Go To -- “Who’s Being Acquired/Who’s Been Acquired”
Employees and Customers are “peeling off” one at a time. How can this happen? What happened to “The Value” --- that was acquired……it was acquired….wasn’t it….? Did anyone recognize the value?
Our Legacy Is……….The Choices We Make…!
Throughout history, new ideas whose time had come, were often “threats to the status quo”. Yet, there are those in our midst, who repeatedly step-out of the shadows, offering suggestions and practical ideas…that serve the common good and our collecti...
“What Does The ‘First Impression Voice’… of Your Company…Sound Like…?”
About 1/3 of the companies we call have Voicemail Systems that don’t work well, or correctly. And as too many organizations are working with a “thin” Customer Service staff, too many calls are not being returned, or properly received so they can be r...