Sr. Buyers Prefer Their Most Trusted Reps…Communicate… On-Line & By Phone

By Sid Chadwick

“My last two years, I serviced my major Buyers -  on both Coasts - from my office desk – that was their preference…as well as my preference....!”…Tom Schultz, Top Performing Account Executive - for Over 35 Years

INTRODUCTION:

Our 1^st Three-Month Inside Sales Rep Training Program Class – is exceeding my expectations….!

Students are all - extra bright….!

Homework assignments – and reading assignments – every week….all Classes online – with every Class recorded, and recordings sent to each student’s Supervisor – next day…!

Our next 3-Month Inside Sales Rep/CSR Training Class is scheduled to begin: late July – early August…!

Next Class size is set at – 7 Students (same as this Class).

When a $40 million/yr. client early-on asked to review a sample of the Curriculum, he subsequently asked to have two Students – attend…!

Evaluations and feedback received from Students – after every Class.

A sampling of Student feedback:

• I am appreciative of pre-class communications – and preparation.
• The most useful information has been the examples of certain terms & concepts.
• I love the fact that the content emailed to us was also  placed on the screen so we could follow along…..very useful for a learning tool.
• Look forward to learning more about Differentiation in coming Classes.
• I found Sid’s real-life practical examples of the concepts and phrases such as how to respond to certain Customer objections – the most useful…!
• Most useful…? Real life examples of each of the Customer and market trends – as well as the thorough explanations.
• Thank You so much for the Research Resources.
• This Session reminded me to continue to check with my Customers what needs/wants are needed with each project.
• The Research Tools will be extremely useful to my prospecting efforts…I am sure these Databases will save me time…
• I like how real-life examples are used…it makes the content more understandable….I also like hearing other Students questions…...It helps to see a different POV.
• The Library Research Tools…A truly invaluable tool – not only for work, but for life.

You get the idea…..these Students are enthusiastic…energized…. about what they are learning

SUMMARY:

Historically, I’ve occasionally been critical of our academic institutions – for not updating their curriculum. (Check the copyright date on their textbooks – and their websites.)

These students are weekly receiving guidance – on real life projects – occurring in their companies…NOW…while learning from each other….!

Students have the privilege of calling me 24/7 – re. their assignments….I receive about two-to-three calls a week.

Inside Sales Reps…tend to cost less…are more productive….and generate better margins….!

Their learning – and success for their companies – from this Class…is our mission…. at Chadwick Consulting…!

Sid Chadwick
[email protected]

“It’s really hard to design products by focus groups. A lot of times, people don’t know what they want until you show it to them.”……….Steve Jobs