By Sid Chadwick
“Life is not about the physical things we can accumulate – but rather the positive impact we can have on the lives of others.”……Mathew Selby, Attorney (at his Father’s Memorial Service)
INTRODUCTION:
Who….Most Impacted Your Life….?
Have you ever pondered, “Whose life am I impacting…?”
“What can I improve…?”
“Who is coming behind me…?”
“What example am I setting – for others to see, and (silently) evaluate…that I don’t know who sees what I’m doing/not doing…?”
Note: There are different ways…to impact lives… and lessons learned.
In a “previous life,” I was a Scout Master for about a decade, for a special group of young men. Whenever we went on a camping trip, which was about every 6 weeks (rain or shine, snow or blistering hot weather – our internal promise to these young men – Every 6 Weeks…!).
Every scout was required to bring a plastic garbage bag. And whatever trash we found on a mountain trail, or stream, or campsite (no matter how small, such as a cigarette butt), we required ourselves to “pick-it-up” – and put it in that trash bag.
Not surprisingly, every camping trip saw us returning home, Sunday afternoon, with multiple trash bags – full of trash.
It was my observation that there was disgust in these young scouts – at the lack of consideration – left by others – in the trash that had been discarded.
It was also my observation, and opinion, that I never saw any of these young men – casually discard – even the smallest piece of trash – imaginable…. Ever.
SUMMARY:
Each of us is leaving a legacy…by what we do…and don’t do.
For our great industry, there’s no way to measure the impact on our communities – on others, that our companies can have….that we, individually can have…through:
- Sharing what we do…and know how to do.
Explaining how to use our capabilities…to improve communications between people….between groups of people…and our customers’ business performance results.
In previous years in our great industry, “Customer Education” – of what a company can do for its customers – was once recognized as a privilege – and opportunity – to improve a customer’s performance.
Your customers only know what they buy from you…and most likely… don’t have a clue…of what you could do….that they need… .
“I am not a product of my circumstances…. I am a product of my decisions.”…..Stephen Covey
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