By Sid Chadwick
“When you say no, you are only saying no to one option. When you say yes, you are saying no to every other option.”……….James Clear, Atomic Habits
INTRODUCTION:
Great coaches know that great teams require time, patience, discipline, and creative coaching – all coordinated into – “Great Strategies.”
A recent column asked, “Does anyone measure Quotes Won with Options” vs. “Quotes won without Options?” (Evidence was presented from multiple sources that “Options win more work” – from subsequent discussions - but you wouldn’t know that if you didn’t measure – over time.)
On a recent Monthly Plant Managers Conference Call, I asked, “What do you systematically measure and Report to a Department, Charting it on a Wall Chart in the Department?”
Too many key Managers believe they’ve “done their job” - if their company’s work is - acceptable to their customer - and on-time re. delivery.
I equate that to “Showing-up.”
There’s not another Professional Service or Disciple where “Showing-up”… is all that’s expected.
And, I hold senior management and owners accountable for:
- Not conducting Performance Reviews with their direct reports – every six months, which include, “What personal skill or talent are you working to develop or improve, that would make you more valuable to this company?”
- Not asking, “What are you doing to Report and Improve Performance - with your direct Reports?”
Nick Saban of The U. of Alabama reports that he learned from Bill Belicheck of New England - to scan Scouting Reports for keywords, like “but” and “and”.
“But” was a key that something was lacking. “And” was an introduction - that there was “more to learn” - about an individual or team.
SUMMARY:
A CEO recently turned our CEO Monthly Conference Call on its ear – when he reported that he was now personally conducting weekly one-hour management training sessions with a half-dozen of his brightest – not necessarily his current dept. supervisors.
He had decided to personally accelerate growing the company he wanted.
Sample subjects of weekly session discussions…?
- What information you don’t have, would allow you to plan better…?
- What wastes your time…?
- What do you want to be doing here in three years…?
- What information do you not receive (that exists ?), that you need…?
- Where do we waste time and/or materials…?
- What information would be helpful to our customers…that they don’t receive….?
- How can you solve a recurring problem, as a team…?
My observation is that we are too often not “leading development of better results” - nor are we planning what we need to be doing – for how our world is changing - two years or sooner – in the future.
“Be around people who have the values you want, not the things you want.”……..Jay Shetty, Life & Purpose Coach
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