ChromaGraphics accelerates the success of its clients with wise investments in people, training, and technology. First-priority is managing the optimal balance between production efficiency and high-touch client engagement. Eric Janssen credits the education and business experiences gained at Cal Poly for providing him an excellent grounding in the...

Konica Minolta accelerated its disruption of the industrial print market space with the announcement of five new clients for the AccurioJet KM-1 LED UV Inkjet Press. The five companies represent some of North America’s oldest, most prestigious, and fastest-growing commercial printers and direct mailers - American Printing, DMS Ink, GHP Media, O'Nei...

KODAK PRINERGY Workflow has formed a solid backbone for commercial, publishing and packaging printers’ production activities with its high automation, efficiency, integration capacity and flexible connectivity. The launch of PRINERGY VME with Managed Services represents a step into the future by Kodak. This has the advantage that customers are no l...

Harvey R. Levenson, a longtime Cal Poly professor, is an advocate for processes that bring the value of print to life. Harvey has been researching ways to ensure print’s relevance in the digital world by supporting reading, viewing videos, and listening in print-based messaging. Read his findings for elevating expectations in print and helping prep...

Memjet technology powers a wide range of the industry’s OEM solutions. Memjet-powered digital printing solutions can be viewed at any of their nine OEM partners booths at Printing United.

A low-budget movie is often obvious when the opening credits font and typography choices are poor. In like manner, recipients of your client’s important corporate communication or direct mail campaign judge its value based on that important first impression - typography. An expensive direct mail campaign can be a total failure based on a negative f...

Waiting for techs to arrive for problem resolutions is a productivity killer while remote response service is a productivity enhancer. But, remote service infrastructure requires investments in the best systems, processes, and personnel. Kodak’s investments support their remote technical teams who resolve 1 out of 2 problems. Read how Remote Respo...

To be accessible, a document must be perceivable, which means that a screen reader must be able to read or describe everything on the page out loud or via a braille device. Custom fonts such as “all-in-one” fonts, logo fonts and signature fonts may cause havoc with the screen reader’s interpretation. One fix is adding alternate text descriptions, r...

About 1/3 of the companies we call have Voicemail Systems that don’t work well, or correctly. And as too many organizations are working with a “thin” Customer Service staff, too many calls are not being returned, or properly received so they can be returned.

Digital print is all about switching perspective from a cost game to a value game. “The supply chain efficiencies associated with digital printing is something everyone knows. What I think really gets these early adopters excited isn’t the savings they can make, but how much additional revenue they can generate by adding value,” said Donald Allred,...