By Sid Chadwick
“You always pass failure on the way to success.”………..….Mickey Rooney
INTRODUCTION:
Are your organization’s Priorities – in writing, or clear…? (Clear to whom….?)
Who would answer, “Develop New Business” – as Priority Number – 1……?
Most Sales Reps increasingly tell us….”Getting an appointment – is nearly impossible…..!”
However…. many Inside Sales Reps – at successful organizations – Report-In at the end of the
Day…..What progress, what New Business – was developed that day….!
As an Industry Virus…..too many key participants - are Planning – by… “Looking Through Rear-View Mirrors….” (e.g., The Federal Reserve, Business Development Directors, Bankers, Government Planners, etc.) – but NOT your small business owner, or ambitious Industry Leader.
I continue to scratch my head at the lack of:
- Publicly Written Goals…!
- …that are Posted, and updated re. Progress – often…!
SUMMARY:
The lack of relentless pursuit of New Business, and Performance Improvement – is a Leadership Issue.
Only a few smart, “Looking Ahead at What We Will Need – That We Don’t Now Have” organizations – are signing-up for “Inside Sales Rep/CSR Education & Training Classes” – but – the number is growing….!
Interestingly , as we’ve increased the size of the next Class, over half the Students for the August 13th 13-Week Class – are coming from CEO’s who had Students – in our previous Class…..that finished at the end of June…..!
“Diplomats are useful only in fair weather….As soon as it rains, they drown in every drop.”…………………..……Charles de Gaulle
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