We are looking at how printers have replaced tradition with innovation, from hiring a marketing agency, adding storage and fulfillment, purchasing 3D printing equipment, manufacturing direct-to-consumer products, and including direct mail to their portfolio. 

At a recent CEO Peer Group Session, Members were comparing their Key Performance Indicators. Each Member had a different set of KPI’s. A question, seemingly important during discussions --- was posed: “Which KPIs do you use to guide your pursuit of future business you want to develop…to improve your company’s performance….?”

Most customer organizations want fewer suppliers. They want suppliers who provide resources and solutions with talent, creativity, and proactive thoughtfulness. This pandemic is loaded with opportunities if you’re asking, “Who’s crying in pain and wants solutions to previously unsolved needs and pain?”

In this interview with KODAK's Senior Vice President John O'Grady, he discusses the advantages of KODAK Sonora Process Free Plates, including the environmental benefits and pressroom savings that can be realized with process free plates. Mr. O'Grady also previews the improvements to come in the next-generation SONORA XTRA plates.

The OutputLinks Group’s C-Level Assistance provides access to respected, well-known professionals who have founded, managed, expanded, bought, and sold leading print and CCM companies. Because, who better to assist with management, technology, M&A, and business pivoting than those who successfully owned, managed, enhanced, and sold many of the prin...

Many of us will be glad to see the end of 2020, with its pandemic and economic hardships. But are you ready for 2021? Do you know which forms or overlays you will have to change for the new year? Will this year’s changes require other files besides your forms and overlays? Click for a guide on the items to consider when updating assets such as over...

What would you be willing to do…for significant, additional new business if you didn’t know who that business would ultimately come from, or when? (Would you wait until you need that business?) Is our great industry or our organization setting our standards and goals too low?

Would optimizing, upgrading, or replacing your legacy print, workflow, or CCM software improve efficiency and profitability? Could access to top-level print technologists make upgrades happen sooner? See how our Software Assistance. can help accelerate software upgrades.

Some of us are old enough  to recognize how “dumbed-down” our great industry has become. Blame it on software, a younger generation that expects to be “spoon-fed” or have someone else on the team pay the early-on price for success from Innovation. Last week I reviewed the effectiveness of a Sample Library with our Plant Managers Peer Group...

How hard do we work to avoid creating and capturing a new opportunity? Are we teaching our front-line key personnel to be alert to opportunities by a public acknowledgment of their accomplishments to their peers? By what means do you plan to accomplish what you need to accomplish?