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How Does A Modest Web Printer...With No Outside Sales Reps... Gain 24 New Customers…By Referral…All - In Less Than 12 Months…?

By Sid Chadwick “Great Customer Service…. prompts us to share those encounters….with others”………………... Forward Day by Day INTRODUCTION : Let’s first look…..at what that company and organization…. didn’t do ….. They did...

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How We Communicate………Determines……..What We Can Accomplish….!

By Sid Chadwick “The generous and bold…. have the best lives”……… Norwegian Proverb INTRODUCTION : Let’s look at the evidence….before we draw premature conclusions --- about mediocre profitability: Has Senior Management...

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Communications….Including Listening……Is Key

By Sid Chadwick “Researchers discovered that people who knew each other well understood each other no better than people who’d just met!....Even worse, participants frequently overestimated their ability to communicate, and this was more pronou...

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“Pressroom Disruption”….Is Alive and Well…..In A Few Organizations

By Sid Chadwick “A Dream Written Down With A Date Becomes a Goal A Goal --- Broken Down Into Steps… Becomes A Plan… A Plan….Broken Down by Action Becomes Reality”……………………………………Michael Brabandt INTRODUCTION : “ DISRUPTION” …....

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If Our Eyes Are Closed…..No One Can See Us…..!

By Sid Chadwick “Participants in this bizarre story….that won’t die….won’t go away…….are acting like……‘If our eyes are closed…..no one can see us’…”… ….MSNBC Commentator INTRODUCTION : This is about changes in our society….i...

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