Printers: Enhance Customer Experience Dissatisfaction
We believe the trends discussed in this Matt Swain interview will benefit print companies working to reposition the benefits of their offering from social media. The data points in Broadridge’s latest annual CX & Communications Consumer Insights Report indicate consumer impatience with how they are being communicated to. Most of those disappointments can be remedied with print.

Four Actions CEOs Should Take For A Bold Strategy
Today, CEOs must ensure their strategies stand out in our competitive industry. An annual survey shows that 45% of CEOs fear their companies won't last a decade without change. This HBR article shares CEO experiences and key actions that can help you ensure strategy success. Reinventing your business model takes courage but can take you to new heights.

Do Less But Better
Our company has selected "Essentialism" by Greg McKeown as the current Book Club read. This book can be very useful if you are struggling to manage your time because you are being pulled in too many directions and trying to do everything. The book's core message is to "do less, but better." You can access the free PDF version HERE or purchase it from Amazon.

Mark Cuban's Secrets to Successful Hiring
When hiring for print and graphic industry roles, finding candidates who fit your company culture and can do the job well is important. In this article, Mark Cuban stresses that cultural fit is as important as job skills. He also emphasizes the importance of hiring people who add to your team's strengths. Can Mark's job interview questions help you find the right person?

What’s Your Organization’s Comfort Level
Sid’s article reviews how setting ambitious goals and fostering team understanding are key to high performance. Temporary discomfort may occur. Still, it leads to improvement. Inspired leadership can significantly boost productivity. Your departments should embrace transparency and goal-setting for better results.

Debbie’s Most Read Article in 2023
Mentorship is a Waste of my Time!
I emphatically disagree – Not Mentoring is a waste of your time!  If you need proof that time is not wasted on mentoring, then watch a recorded video of a successful young lady in the signage industry that was mentored.

Dino Pagliarello
Dino Pagliarello joins Sharp as Vice President of Product Management and Production Print.

Gene French
Gene French is the newest addition to MBO America's Sales Team.

Paul Rokos
Paul Rokos is the new VP of Channel Sales role at MHC Software.

Cornelia Tietz
Cornelia Tietz is the new director of the European Printing Ink Association (EuPIA) as of March 4, 2024. 

Security Guard's Tearful Surprise: A Heartwarming Story
James is a security guard at Providence College who works four night shifts a week to ensure the safety of the students. He is always friendly and greets everyone with a smile. Recently, some of the students showed their appreciation for James by handing him a special envelope. The gesture was so overwhelming that James fell to the floor in tears of gratitude.