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By Sid Chadwick  “Don’t throw away the old bucket…. until you know whether the new one holds water…”…………………..Swedish Proverb INTRODUCTION: We recently put a few divergent notes together…. and finally….had to stop pondering. The picture had begun to clear……some would say….”…it had become very clear….”. This particular organization appears to have “h... Read More

By Sid Chadwick “…laptops also distract…students sitting next to the user…and a growing number of professors are banning laptops from their classroom…”……..Print-In-The-Mix” INTRODUCTION: My observation is that a significant number of commercial printers: Have higher-education customers (e.g., universities, community colleges, technical schools, et... Read More

By Sid Chadwick “Great Customer Service…. prompts us to share those encounters….with others”………………...Forward Day by Day INTRODUCTION: Let’s first look…..at what that company and organization…. didn’t do….. They didn’t over-promise….and under-deliver. Generally, though they are unusually profitable, they didn’t “low-ball” their competition.... Read More