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RR Donnelley lands multimillion-dollar international contract

Jan 27, 2011 12:00 AM

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RR Donnelley & Sons Co. has secured a multimillion-dollar, multiyear contract with Shop Direct Group (SDG), the United Kingdom's largest online and home shopping retailer.

Under the terms of the contract anticipated to start in March, RR Donnelley will provide a broad range of services to Shop Direct Group, including premedia, print management, transactional print, fulfillment and inbound document processing. The company will employ a variety of technologies in support of Shop Direct Group's integrated communications program.

The MediaCompass digital asset management and workflow platform will be used by RR Donnelley employees on two continents in support of catalog preparation. The print management service will encompass the production of tens of millions of catalogs and direct mail pieces. RR Donnelley handle the composition, production and delivery of more than 100 million transactional mail pieces per year, with disaster recovery and business continuity resources through its Critical Mail Continuity Services (CMCS) operations. The inbound document processing element of the solution includes handling correspondence which will also be managed by RR Donnelley using a blend of local and international resources.