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Survey Advantage announces franchise leaders in customer satisfaction

Jul 22, 2011 12:00 AM,

Survey Advantage has released its “Print Buyer Satisfaction Benchmarks” for the second quarter ending June 30th.

Crouser releases ‘Website Pricing Report’

Jul 12, 2011 12:00 AM,

Crouser & Associates has released a report on pricing websites, providing not only survey data from website providers but also giving guidance on pricing this function.

Sir Speedy, PIP, Signal Graphics host convention

Jul 7, 2011 12:00 AM,

Held at the Mirage Hotel and Casino in Las Vegas June 23-25, the annual Sir Speedy, PIP Printing & Marketing Services and Signal Graphics Intl. Convention and Vendor Show hosted more than 350 attendees.

Printers to the trade

Jul 1, 2011 12:00 AM, By Denise Kapel

Wholesale printing is a sensitive business. One trade shop will serve numerous commercial printers, some of which are sure to be competitors. Integrity is everything in this segment of the market, says Raymond J. Prince, vice president of NAPL's Technical Consulting Group. In my opinion, 95% of [printers to the trade] are great, but a few have salespeople who do not recognize the special relationship

MLP U.S.A. to move corporate headquarters

Jun 20, 2011 12:00 AM,

Offset press supplier MLP U.S.A. Inc. plans to move its corporate headquarters from Lincolnshire, IL, to Hunt Valley, MD, just north of Baltimore.

QuarkPromote.com generates QR Codes for small business marketing

Jun 10, 2011 12:00 AM,

Small businesses and entrepreneurs can now quickly and easily create unique Quick Response (QR) Codes with www.quarkpromote.com.

Survey Advantage is an ICED franchise preferred vendor

May 25, 2011 12:00 AM,

Survey Advantage has become a “Preferred Vendor” for ICED, enabling owners of Kwik Kopy Printing, The Ink Well, Franklin’s Printing and American Wholesale Thermographers to use the print buyer loyalty services designed to preserve revenues, drive referrals and generate sales leads.

Survey Advantage to present at CPrint Sales Summit

May 20, 2011 12:00 AM,

CPrint Intl. has invited Survey Advantage to share best practice loyalty and lead generation practices. The presentation by Michael Casey, president of Survey Advantage, is part of CPrint’s Sales Summit to be held June 8 to 11 in Schaumburg, IL.

AlphaGraphics enhances leadership team

May 13, 2011 12:00 AM,

AlphaGraphics Inc. has announced several key changes to the leadership team at its worldwide headquarters in Salt Lake City, UT.

Start spreading the On Demand news

May 1, 2011 12:00 AM, By David Davis

It's back to the Big Apple in 2012 The OnDemand Expo and Conference was held March 22-24, 2011 at the Walter E. Washington Convention Center in Washington, D.C. As in prior years, the show was colocated with the AIIM show, which has been renamed info360. OnDemand also marked the debut of the Publishing Xchange Conference. Experts from the printing, publishing and marketing industries addressed the

EFI launches small business edition of Radius ERP

Apr 14, 2011 12:00 AM,

EFI has launched a new version of its Radius packaging MIS/ERP solution targeted at the small-to-medium business segment.

Minuteman Press adds capabilities with OKI envelope press

Apr 12, 2011 12:00 AM,

OKI Data Americas, which markets its products under the OKI Printing Solutions brand, announces its partnership with printing and graphics franchise Minuteman Press Intl. Inc.

Market smarts

Apr 1, 2011 12:00 AM, By Denise Kapel

Paul Strack enjoys change, a characteristic that has helped him successfully lead his family's print business through very competitive times. After five years as a certified public accountant, learning about business through auditing work, he joined his parents' company in 1990 as a print sales and business development manager. One of the conditions when I came to work for my folks was that I didn't

Michael Casey to present at Allegra Business Owners Conference

Mar 4, 2011 12:00 AM,

Survey Advantage president Michael Casey will share customer loyalty and lead generation best practices with Allegra business owners at their annual meeting, March 4-5 in Greenville, SC.

Celebrating the California connection

Mar 1, 2011 12:00 AM,

Good thing they didn't give him a gold watch When Mike Stinnett retired from Royal Oak High in Michigan, his fellow graphic arts teachers presented him with the perfect gift: a section from a California Job Case. The case contents reflect Stinnett's eight years of service to the school. Charlie Chard, a fellow retiree, helped Stinnett convert the job case into an end table. The red oak table, complete

Built from scratch

Mar 1, 2011 12:00 AM, By Katherine O'Brien

Sorrento Mesa Printing is a six-employee, $1 million shop. From its industrial park address to its pragmatic approach to equipment acquisitions, there's nothing fancy about this 24-year-old operation. Scott Cappel, Sorrento Mesa's owner and founder, was the NAPL/NAQP 2010 Printer of the Year. Success is a combination of hard work and lucky breaks, he says. Sometimes you make your own luck and sometimes

Quick printers adapt & overcome

Mar 1, 2011 12:00 AM,

Carl Gerhardt, president and CEO of Allegra Network and Mike Stevens are well known to quick and small commercial printers. Both are former shop owners: Carl and his wife, Judy, opened an American Sir Speedy center in Colorado Springs in 1985. Stevens launched Express Press in Fargo, ND, in 1983.

EFI, Survey Advantage integrate customer feedback, workflow

Feb 22, 2011 12:00 AM,

Survey Advantage and EFI have released a new service. PrintSmith CustomerPulse leverages PrintSmith’s Report Writer module and Survey Advantage’s print buyer feedback process to facilitate managing customer feedback.

Allegra launches new Advantage Program

Feb 1, 2011 12:00 AM,

Allegra Network has signed its first two agreements through the company’s new Advantage Program.