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InfoTrends forecasts growth in U.S. document outsourcing

Dec 10, 2010 12:00 AM


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InfoTrends is forecasting that the document outsourcing market will once again experience positive growth. The “U.S. Document Outsourcing Market Forecast for 2009 to 2014” includes actual and forecasted revenues, trends, and analysis across four primary segments: On-Site Contracted Services, Transaction Document Services, Off-Site Contracted Services and Document Process Outsourcing.

“Document outsourcing remains a growth segment,” says Matt Swain, senior consultant, InfoTrends. “Growth is driven by renewed interest in outsourcing as corporations continue to scrutinize operating expenses. The key for document outsourcing service providers is to continue to evolve with the changing requirements of the marketplace. While cost reduction is important, clients and prospects will continue to seek vendors who are leaders in technology and innovation and can offer superior workflow efficiency.”

As the economy continues to recover, InfoTrends’ forecast underscores the need for service providers to develop a strong, broad, and innovative services portfolio to support the growing outsourcing demand of their clients and prospects.