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Jun 15, 2010 12:00 AM
Bowe Bell + Howell (BBH) (Durham, NC) announces expansion plans for a new customer excellence and demonstration center at its facility in Durham, N.C. The center will feature the company’s range of inserting, sorting, software, vision and service offerings.
“We are making a significant investment in our Customer Excellence Center to enable customers to experience our best-in-class solutions running in a fully integrated environment. This exciting initiative demonstrates our commitment to helping customers make the best decisions for their businesses during these challenging times,” says Mark Van Gorp, BBH vice president of business development and marketing. “These solutions, coupled with our award-winning service support and best-practices center, help mailers reduce costs and improve the productivity, integrity, message impact and overall quality of their operations.”
The facility will feature solutions from BBH and its partner companies. A meeting room and control center, with capacity for large groups, will serve as the hub for customer meetings, technical advisory councils and other customer and industry events.
The facility also includes BBH’s advanced Technical Assistance Center, Customer Care Center and BBH University. The grand opening will be in late summer.