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Muller Martini launches MMServices

Feb 16, 2010 12:00 AM

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Muller Martini (Hauppauge, NY) is launching MMServices, productivity-focused operational improvement to help:  

  • Lower production costs.
  • Properly maintain equipment so that it achieves optimum performance levels with minimal downtimes, while containing repair expense.
  • Upgrade and retrofit current equipment with technology that leverages the newest advances.
  • Exceed productivity expectations with proper staff training – at no increased cost.
  • Improve plan workflow processes.

At its core, the newly launched MMServices is a process improvement program which collectively embraces the functions of machine, people and workflow. Staffed by Muller's certified engineering and support team, Muller Martini's MMServices consists of a step-by-step evaluation and implementation program that employs best practices and features the following integrated service offerings:

  • MMStartup.  Muller Martini machinery is installed, operators are trained and production is started to run cost effectively and at peak performance.
  • MMRepair.  This original spare parts and repair service ensures an optimum level of production with limited downtime.
  • MMRemote.  A secure, password protected remote access capability for updates and trouble shooting direct with the factory.
  • MMUptodate.  Machine updates are offered so that equipment maintains state-of-the-art performance levels.
  • MMInspect.  Muller technicians test system conditions at regular intervals to prevent unexpected production downtimes.
  • MMImprove.  Muller's productivity experts assess and improve the performance of an organization's equipment, operators and workflow in order to lower production costs and enhance competitiveness.
  • MMMaintain.  Maintenance protection programs at a fixed cost.  Lower total cost of ownership with added benefits such as free 24/7 phone support and discount on spare parts.
  • MMSelect.  Ancillary services such as relocation and start-up of equipment, operator training via the web, classroom and hands-on and many competitive priced consumables including strapping material and endboards, both new for 2010.  
Muller Martini president and CEO Werner Naegeli says, "The development of MMServices was an intensive, well-formulated undertaking because it encompasses the total customer experience.  We believe it's an industry groundbreaker, and one that demonstrates Muller Martini's continued commitment to the long-term growth of each and every customer."