Working to satisfy the customer 

Oct 01, 2002

Advertorial by Xerox Supplies Business Group Printers understand the importance of satisfying their customers' needs. Quality, reliability and service all play major roles. But each customer has different hot buttons. Some clients expect a hassle-free process performed in the fastest time possible. Others look for the highest possible quality. To be successful, commercial printers must be able to

Making technology dance in the graphic enterprise 

Sep 01, 2002

Sponsored by Agfa Graphic Systems Enter the Graphic Enterprise The graphic arts industry is beginning to see the biggest change since the introduction of the phototypesetter. A look at the current model shows a process in which work is passed over the wall from one department to another. It’s these divided processes that create the disparity and inefficiency throughout a printer’s operation. All too